Carroll Manor Nursing and Rehabilitation Center
Outcome
Carroll Manor Nursing and Rehabilitation Center in Washington DC paid nearly $2 million after self-disclosing that it submitted Medicare claims for therapy services that lacked required physician certifications for care plans and proper documentation supporting the therapy minutes billed.
Details
Carroll Manor Nursing and Rehabilitation Center (Washington DC) — $2M Penalty for Uncertified Therapy Claims (2017)
Outcome: Carroll Manor Nursing and Rehabilitation Center in Washington DC paid $1,962,227.92 after self-disclosing that it billed Medicare for therapy services without the required physician certifications for care plans and without proper documentation supporting the number of therapy minutes claimed.
Carroll Manor Nursing and Rehabilitation Center, a skilled nursing facility in Washington DC, self-disclosed to the OIG that it had submitted Medicare claims for therapy services (physical therapy, occupational therapy, and/or speech-language pathology) that violated two related documentation requirements: (1) the therapy plans of care lacked physician certification as required by Medicare; and (2) the documentation did not properly support the number of therapy minutes for which claims were submitted.
Medicare requires that skilled nursing facility therapy services be ordered by a physician who certifies the plan of care. Without physician certification, a therapy claim is improper regardless of whether services were actually rendered. This dual documentation failure — missing certifications and unsupported therapy minutes — resulted in the nearly $2 million penalty, settled March 3, 2017.
Primary Source: OIG Enforcement Record
How Crucible Prevents This
Crucible's therapy billing documentation audit controls would detect missing physician certifications before Medicare claims are submitted. Automated verification that each therapy plan of care has a current, signed physician certification — and that billed therapy minutes are supported by therapist documentation — prevents the dual documentation failure that generated this nearly $2 million penalty.
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