FirstCash, Inc., Cash America West, Inc., and First Cash Subsidiaries

2021 Community Banks / Credit Unions

CFPB Consumer Financial Violation

Penalty

$5 million

Outcome

FirstCash, Inc., Cash America West, Inc., and First Cash Subsidiaries was subject to a $5,000,000 enforcement action by the Consumer Financial Protection Bureau (CFPB).

Details

FirstCash, Inc., Cash America West, Inc., and First Cash Subsidiaries — $5,000,000 CFPB Enforcement

Outcome: FirstCash, Inc., Cash America West, Inc., and First Cash Subsidiaries was subject to a $5,000,000 enforcement action by the Consumer Financial Protection Bureau (CFPB).

Action Type: enforcement-action

How Crucible Prevents This

Crucible's continuous compliance monitoring would have flagged the regulatory gaps that led to this CFPB enforcement action — through automated regulatory adherence checks, BSA/AML monitoring, consumer protection compliance tracking, and corrective action plan enforcement — preventing the violations before they triggered federal action.

Source: CFPB Enforcement Actions — FirstCash, Inc., Cash America West, Inc., and First Cash Subsidiaries

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