ARC AT NORMAL
CMS
Actual Harm
Resident Neglect
Penalty
$164,380
Outcome
ARC AT NORMAL in NORMAL, IL received 10 serious deficiency citations from CMS surveys (10 isolated-actual-harm). Penalties totaling $164,380 were assessed.
Details
ARC AT NORMAL (NORMAL, IL) — CMS Survey Deficiencies
Outcome: ARC AT NORMAL in NORMAL, IL received 10 serious deficiency citations from CMS surveys (10 isolated-actual-harm). Penalties totaling $164,380 were assessed.
How Crucible Prevents This
Crucible's continuous compliance monitoring would have detected the patterns underlying these survey deficiencies through automated documentation tracking, care plan review scheduling, incident reporting enforcement, and staffing ratio monitoring — preventing the accumulation of citations before the next state survey.
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