ARC AT NORMAL
CMS
Actual Harm
Documentation Failure
Inadequate Staffing
Infection Control
Medication Error
Nutrition Care
Resident Neglect
Wound Care
Penalty
$164,380
Outcome
ARC AT NORMAL in NORMAL, IL was fined $164,380 by CMS across 4 separate penalties following 77 deficiency citations identified during federal surveys.
Details
ARC AT NORMAL (NORMAL, IL) — $164,380 in CMS Fines
Outcome: ARC AT NORMAL in NORMAL, IL was fined $164,380 by CMS across 4 separate penalties following 77 deficiency citations identified during federal surveys.
Deficiency areas cited:
- Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
- Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- Ensure each resident receives an accurate assessment.
- Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
- Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- Provide safe, appropriate pain management for a resident who requires such services.
- Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
How Crucible Prevents This
Crucible's continuous compliance monitoring would have flagged the regulatory gaps that led to these CMS fines — through automated survey-readiness checks, real-time deficiency tracking, staff compliance dashboards, and corrective action plan enforcement — preventing the violations before the next federal survey.
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