Biltmore Haven Nursing and Rehabilitation in Arden, NC was fined $172,134 by CMS across 2 separate penalties following 53 deficiency citations identified during federal surveys.

Biltmore Haven Nursing and Rehabilitation (Arden, NC) — $172,134 in CMS Fines

Outcome: Biltmore Haven Nursing and Rehabilitation in Arden, NC was fined $172,134 by CMS across 2 separate penalties following 53 deficiency citations identified during federal surveys.

Deficiency areas cited:

• Allow resident to participate in the development and implementation of his or her person-centered plan of care.


• Allow residents to self-administer drugs if determined clinically appropriate.


• Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.


• Ensure each resident receives an accurate assessment.


• Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted


• Provide safe and appropriate respiratory care for a resident when needed.


• Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.


• Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.