Cleveland Pines in Shelby, NC was fined $5,000 by CMS following 13 deficiency citations identified during federal surveys.

Cleveland Pines (Shelby, NC) — $5,000 in CMS Fines

Outcome: Cleveland Pines in Shelby, NC was fined $5,000 by CMS following 13 deficiency citations identified during federal surveys.

Deficiency areas cited:

• Develop and implement policies and procedures to prevent abuse, neglect, and theft.


• Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.


• Provide appropriate foot care.


• Provide safe and appropriate respiratory care for a resident when needed.


• Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.


• Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.


• Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.


• Provide activities to meet all resident's needs.