COMPLETE CARE AT FOX HILL
CMS
Actual Harm
Documentation Failure
Immediate Jeopardy
Infection Control
Medication Error
Resident Neglect
Wound Care
Penalty
$25,449
Outcome
COMPLETE CARE AT FOX HILL in VERNON, CT was fined $25,449 by CMS across 2 separate penalties following 40 deficiency citations identified during federal surveys.
Details
COMPLETE CARE AT FOX HILL (VERNON, CT) — $25,449 in CMS Fines
Outcome: COMPLETE CARE AT FOX HILL in VERNON, CT was fined $25,449 by CMS across 2 separate penalties following 40 deficiency citations identified during federal surveys.
Deficiency areas cited:
- Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
- Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
- Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
- Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
- Develop and implement policies and procedures to prevent abuse, neglect, and theft.
- Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
How Crucible Prevents This
Crucible's continuous compliance monitoring would have flagged the regulatory gaps that led to these CMS fines — through automated survey-readiness checks, real-time deficiency tracking, staff compliance dashboards, and corrective action plan enforcement — preventing the violations before the next federal survey.
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