COMPLETE CARE AT GLENDALE
CMS
Actual Harm
Documentation Failure
Immediate Jeopardy
Infection Control
Medication Error
Resident Neglect
Wound Care
Penalty
$21,294
Outcome
COMPLETE CARE AT GLENDALE in NAUGATUCK, CT was fined $21,294 by CMS following 29 deficiency citations identified during federal surveys.
Details
COMPLETE CARE AT GLENDALE (NAUGATUCK, CT) — $21,294 in CMS Fines
Outcome: COMPLETE CARE AT GLENDALE in NAUGATUCK, CT was fined $21,294 by CMS following 29 deficiency citations identified during federal surveys.
Deficiency areas cited:
- Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
- Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- Develop and implement policies and procedures to prevent abuse, neglect, and theft.
- Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
- PASARR screening for Mental disorders or Intellectual Disabilities
- Provide appropriate pressure ulcer care and prevent new ulcers from developing.
- Provide safe and appropriate respiratory care for a resident when needed.
- Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
How Crucible Prevents This
Crucible's continuous compliance monitoring would have flagged the regulatory gaps that led to these CMS fines — through automated survey-readiness checks, real-time deficiency tracking, staff compliance dashboards, and corrective action plan enforcement — preventing the violations before the next federal survey.
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