Complete Care at Glendale West
CMS
Actual Harm
Documentation Failure
Immediate Jeopardy
Infection Control
Medication Error
Wound Care
Penalty
$11,180
Outcome
Complete Care at Glendale West in GLENDALE, WI was fined $11,180 by CMS following 38 deficiency citations identified during federal surveys.
Details
Complete Care at Glendale West (GLENDALE, WI) — $11,180 in CMS Fines
Outcome: Complete Care at Glendale West in GLENDALE, WI was fined $11,180 by CMS following 38 deficiency citations identified during federal surveys.
Deficiency areas cited:
- Allow residents to self-administer drugs if determined clinically appropriate.
- Provide care and assistance to perform activities of daily living for any resident who is unable.
- Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- Provide and implement an infection prevention and control program.
- Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
- Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
- PASARR screening for Mental disorders or Intellectual Disabilities
- Assist a resident in gaining access to vision and hearing services.
How Crucible Prevents This
Crucible's continuous compliance monitoring would have flagged the regulatory gaps that led to these CMS fines — through automated survey-readiness checks, real-time deficiency tracking, staff compliance dashboards, and corrective action plan enforcement — preventing the violations before the next federal survey.
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