COMPLETE CARE AT HERITAGE LLC
CMS
Actual Harm
Documentation Failure
Immediate Jeopardy
Inadequate Staffing
Infection Control
Medication Error
Resident Neglect
Wound Care
Penalty
$129,919
Outcome
COMPLETE CARE AT HERITAGE LLC in DUNDALK, MD was fined $129,919 by CMS across 2 separate penalties following 70 deficiency citations identified during federal surveys.
Details
COMPLETE CARE AT HERITAGE LLC (DUNDALK, MD) — $129,919 in CMS Fines
Outcome: COMPLETE CARE AT HERITAGE LLC in DUNDALK, MD was fined $129,919 by CMS across 2 separate penalties following 70 deficiency citations identified during federal surveys.
Deficiency areas cited:
- Provide care and assistance to perform activities of daily living for any resident who is unable.
- Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
- Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
- Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
- Ensure each resident receives an accurate assessment.
- Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
- Ensure services provided by the nursing facility meet professional standards of quality.
- Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
How Crucible Prevents This
Crucible's continuous compliance monitoring would have flagged the regulatory gaps that led to these CMS fines — through automated survey-readiness checks, real-time deficiency tracking, staff compliance dashboards, and corrective action plan enforcement — preventing the violations before the next federal survey.
Don't let this happen to your organization. See how Crucible works.
See How Crucible Works