CONTINUING HEALTHCARE AT WILLOW HAVEN
CMS
Actual Harm
Documentation Failure
Infection Control
Medication Error
Wound Care
Penalty
$40,000
Outcome
CONTINUING HEALTHCARE AT WILLOW HAVEN in ZANESVILLE, OH was fined $40,000 by CMS following 63 deficiency citations identified during federal surveys.
Details
CONTINUING HEALTHCARE AT WILLOW HAVEN (ZANESVILLE, OH) — $40,000 in CMS Fines
Outcome: CONTINUING HEALTHCARE AT WILLOW HAVEN in ZANESVILLE, OH was fined $40,000 by CMS following 63 deficiency citations identified during federal surveys.
Deficiency areas cited:
- Respond appropriately to all alleged violations.
- Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
- Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
- Ensure residents have reasonable access to and privacy in their use of communication methods.
- Assure the security of all personal funds of residents deposited with the facility.
- Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
- Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
- Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
How Crucible Prevents This
Crucible's continuous compliance monitoring would have flagged the regulatory gaps that led to these CMS fines — through automated survey-readiness checks, real-time deficiency tracking, staff compliance dashboards, and corrective action plan enforcement — preventing the violations before the next federal survey.
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