COTTAGE CREST POST ACUTE
CMS
Actual Harm
Documentation Failure
Immediate Jeopardy
Inadequate Staffing
Infection Control
Medication Error
Resident Neglect
Penalty
$69,390
Outcome
COTTAGE CREST POST ACUTE in NORWALK, CA was fined $69,390 by CMS across 4 separate penalties following 64 deficiency citations identified during federal surveys.
Details
COTTAGE CREST POST ACUTE (NORWALK, CA) — $69,390 in CMS Fines
Outcome: COTTAGE CREST POST ACUTE in NORWALK, CA was fined $69,390 by CMS across 4 separate penalties following 64 deficiency citations identified during federal surveys.
Deficiency areas cited:
- Ensure that residents are fully informed and understand their health status, care and treatments.
- Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- Ensure services provided by the nursing facility meet professional standards of quality.
- Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
- Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
- Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
- Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- Implement a program that monitors antibiotic use.
How Crucible Prevents This
Crucible's continuous compliance monitoring would have flagged the regulatory gaps that led to these CMS fines — through automated survey-readiness checks, real-time deficiency tracking, staff compliance dashboards, and corrective action plan enforcement — preventing the violations before the next federal survey.
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