COUNTRY CLUB CENTER I
CMS
Actual Harm
Documentation Failure
Inadequate Staffing
Infection Control
Medication Error
Resident Neglect
Wound Care
Penalty
$31,371
Outcome
COUNTRY CLUB CENTER I in DOVER, OH was fined $31,371 by CMS across 3 separate penalties following 72 deficiency citations identified during federal surveys.
Details
COUNTRY CLUB CENTER I (DOVER, OH) — $31,371 in CMS Fines
Outcome: COUNTRY CLUB CENTER I in DOVER, OH was fined $31,371 by CMS across 3 separate penalties following 72 deficiency citations identified during federal surveys.
Deficiency areas cited:
- Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
- Provide and implement an infection prevention and control program.
- Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
- Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
- Reasonably accommodate the needs and preferences of each resident.
- Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
- Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
How Crucible Prevents This
Crucible's continuous compliance monitoring would have flagged the regulatory gaps that led to these CMS fines — through automated survey-readiness checks, real-time deficiency tracking, staff compliance dashboards, and corrective action plan enforcement — preventing the violations before the next federal survey.
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