Crestview Healthcare Residence
CMS
Actual Harm
Infection Control
Medication Error
Nutrition Care
Resident Neglect
Penalty
$265,796
Outcome
Crestview Healthcare Residence in Waco, TX was fined $265,796 by CMS across 2 separate penalties following 25 deficiency citations identified during federal surveys.
Details
Crestview Healthcare Residence (Waco, TX) — $265,796 in CMS Fines
Outcome: Crestview Healthcare Residence in Waco, TX was fined $265,796 by CMS across 2 separate penalties following 25 deficiency citations identified during federal surveys.
Deficiency areas cited:
- Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
- Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- Provide and implement an infection prevention and control program.
- Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
- Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
- Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- Reasonably accommodate the needs and preferences of each resident.
How Crucible Prevents This
Crucible's continuous compliance monitoring would have flagged the regulatory gaps that led to these CMS fines — through automated survey-readiness checks, real-time deficiency tracking, staff compliance dashboards, and corrective action plan enforcement — preventing the violations before the next federal survey.
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