Crestway Nursing & Rehabilitation in SAN ANTONIO, TX was fined $73,977 by CMS across 5 separate penalties following 65 deficiency citations identified during federal surveys.

Crestway Nursing & Rehabilitation (SAN ANTONIO, TX) — $73,977 in CMS Fines

Outcome: Crestway Nursing & Rehabilitation in SAN ANTONIO, TX was fined $73,977 by CMS across 5 separate penalties following 65 deficiency citations identified during federal surveys.

Deficiency areas cited:

• Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.


• Keep residents' personal and medical records private and confidential.


• Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.


• Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.


• Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.


• Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.


• Provide special eating equipment and utensils for residents who need them and appropriate assistance.


• Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.