EAST TROY MANOR
CMS
Actual Harm
Documentation Failure
Immediate Jeopardy
Inadequate Staffing
Infection Control
Medication Error
Resident Neglect
Wound Care
Penalty
$51,418
Outcome
EAST TROY MANOR in EAST TROY, WI was fined $51,418 by CMS across 4 separate penalties following 29 deficiency citations identified during federal surveys.
Details
EAST TROY MANOR (EAST TROY, WI) — $51,418 in CMS Fines
Outcome: EAST TROY MANOR in EAST TROY, WI was fined $51,418 by CMS across 4 separate penalties following 29 deficiency citations identified during federal surveys.
Deficiency areas cited:
- Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- Post nurse staffing information every day.
- Develop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members.
- Ensure that staff members are educated on resident rights and facility responsibilities to properly care for its residents.
- Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
- Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.
- Include as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program.
- Provide training in compliance and ethics.
How Crucible Prevents This
Crucible's continuous compliance monitoring would have flagged the regulatory gaps that led to these CMS fines — through automated survey-readiness checks, real-time deficiency tracking, staff compliance dashboards, and corrective action plan enforcement — preventing the violations before the next federal survey.
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