Glenoaks Senior Living Campus
Outcome
Glenoaks Senior Living Campus in NEW LONDON, MN was fined $43,219 by CMS across 3 separate penalties following 54 deficiency citations identified during federal surveys.
Details
Glenoaks Senior Living Campus (NEW LONDON, MN) — $43,219 in CMS Fines
Outcome: Glenoaks Senior Living Campus in NEW LONDON, MN was fined $43,219 by CMS across 3 separate penalties following 54 deficiency citations identified during federal surveys.
Deficiency areas cited:
- Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
- Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
- Respond appropriately to all alleged violations.
- Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- Observe each nurse aide's job performance and give regular training.
- Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
- Provide care and assistance to perform activities of daily living for any resident who is unable.
- Provide appropriate treatment and care according to orders, resident’s preferences and goals.
How Crucible Prevents This
Crucible's continuous compliance monitoring would have flagged the regulatory gaps that led to these CMS fines — through automated survey-readiness checks, real-time deficiency tracking, staff compliance dashboards, and corrective action plan enforcement — preventing the violations before the next federal survey.
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