Harold and Grace Upjohn Community Care Center in Kalamazoo, MI was fined $31,186 by CMS across 2 separate penalties following 53 deficiency citations identified during federal surveys.

Harold and Grace Upjohn Community Care Center (Kalamazoo, MI) — $31,186 in CMS Fines

Outcome: Harold and Grace Upjohn Community Care Center in Kalamazoo, MI was fined $31,186 by CMS across 2 separate penalties following 53 deficiency citations identified during federal surveys.

Deficiency areas cited:

• Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.


• Provide appropriate pressure ulcer care and prevent new ulcers from developing.


• Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.


• Develop and implement policies and procedures to prevent abuse, neglect, and theft.


• Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.


• Keep residents' personal and medical records private and confidential.


• Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.


• Provide appropriate treatment and care according to orders, resident’s preferences and goals.