Heartland Health Care Center - Greenville East
CMS
Actual Harm
Documentation Failure
Immediate Jeopardy
Infection Control
Penalty
$38,389
Outcome
Heartland Health Care Center - Greenville East in Greenville, SC was fined $38,389 by CMS following 10 deficiency citations identified during federal surveys.
Details
Heartland Health Care Center - Greenville East (Greenville, SC) — $38,389 in CMS Fines
Outcome: Heartland Health Care Center - Greenville East in Greenville, SC was fined $38,389 by CMS following 10 deficiency citations identified during federal surveys.
Deficiency areas cited:
- Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
- Administer the facility in a manner that enables it to use its resources effectively and efficiently.
- Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
- Provide and implement an infection prevention and control program.
- Ensure each resident receives an accurate assessment.
- Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- Provide care and assistance to perform activities of daily living for any resident who is unable.
How Crucible Prevents This
Crucible's continuous compliance monitoring would have flagged the regulatory gaps that led to these CMS fines — through automated survey-readiness checks, real-time deficiency tracking, staff compliance dashboards, and corrective action plan enforcement — preventing the violations before the next federal survey.
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