HEARTWOOD EXTENDED HEALTHCARE in TACOMA, WA was fined $293,221 by CMS across 3 separate penalties following 82 deficiency citations identified during federal surveys.

HEARTWOOD EXTENDED HEALTHCARE (TACOMA, WA) — $293,221 in CMS Fines

Outcome: HEARTWOOD EXTENDED HEALTHCARE in TACOMA, WA was fined $293,221 by CMS across 3 separate penalties following 82 deficiency citations identified during federal surveys.

Deficiency areas cited:

• Provide appropriate treatment and care according to orders, resident’s preferences and goals.


• Ensure that residents are fully informed and understand their health status, care and treatments.


• Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.


• Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.


• Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.


• Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.


• Ensure each resident receives an accurate assessment.


• Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.