HERITAGE PLAZA NURSING CENTER
CMS
Actual Harm
Documentation Failure
Immediate Jeopardy
Infection Control
Medication Error
Resident Neglect
Wound Care
Penalty
$94,538
Outcome
HERITAGE PLAZA NURSING CENTER in TEXARKANA, TX was fined $94,538 by CMS across 3 separate penalties following 42 deficiency citations identified during federal surveys.
Details
HERITAGE PLAZA NURSING CENTER (TEXARKANA, TX) — $94,538 in CMS Fines
Outcome: HERITAGE PLAZA NURSING CENTER in TEXARKANA, TX was fined $94,538 by CMS across 3 separate penalties following 42 deficiency citations identified during federal surveys.
Deficiency areas cited:
- Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
- Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
- Reasonably accommodate the needs and preferences of each resident.
- Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
- Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.
- Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
- Provide activities to meet all resident's needs.
- Ensure the activities program is directed by a qualified professional.
How Crucible Prevents This
Crucible's continuous compliance monitoring would have flagged the regulatory gaps that led to these CMS fines — through automated survey-readiness checks, real-time deficiency tracking, staff compliance dashboards, and corrective action plan enforcement — preventing the violations before the next federal survey.
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