HERON'S KEY
CMS
Actual Harm
Documentation Failure
Inadequate Staffing
Medication Error
Penalty
$15,015
Outcome
HERON'S KEY in GIG HARBOR, WA was fined $15,015 by CMS following 19 deficiency citations identified during federal surveys.
Details
HERON'S KEY (GIG HARBOR, WA) — $15,015 in CMS Fines
Outcome: HERON'S KEY in GIG HARBOR, WA was fined $15,015 by CMS following 19 deficiency citations identified during federal surveys.
Deficiency areas cited:
- Ensure each resident receives an accurate assessment.
- Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- Provide routine and 24-hour emergency dental care for each resident.
- Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
- Give residents a notice of rights, rules, services and charges.
- Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
- Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
- Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
How Crucible Prevents This
Crucible's continuous compliance monitoring would have flagged the regulatory gaps that led to these CMS fines — through automated survey-readiness checks, real-time deficiency tracking, staff compliance dashboards, and corrective action plan enforcement — preventing the violations before the next federal survey.
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