HIGHLANDS HEALTH AND REHABILITATION CENTER
CMS
Documentation Failure
Immediate Jeopardy
Infection Control
Medication Error
Penalty
$305,320
Outcome
HIGHLANDS HEALTH AND REHABILITATION CENTER in MEMPHIS, TN was fined $305,320 by CMS following 24 deficiency citations identified during federal surveys.
Details
HIGHLANDS HEALTH AND REHABILITATION CENTER (MEMPHIS, TN) — $305,320 in CMS Fines
Outcome: HIGHLANDS HEALTH AND REHABILITATION CENTER in MEMPHIS, TN was fined $305,320 by CMS following 24 deficiency citations identified during federal surveys.
Deficiency areas cited:
- Provide and implement an infection prevention and control program.
- Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
- Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
- Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- Provide for the safe, appropriate administration of IV fluids for a resident when needed.
- Ensure that residents are free from significant medication errors.
- Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
- Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
How Crucible Prevents This
Crucible's continuous compliance monitoring would have flagged the regulatory gaps that led to these CMS fines — through automated survey-readiness checks, real-time deficiency tracking, staff compliance dashboards, and corrective action plan enforcement — preventing the violations before the next federal survey.
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