Hillcrest Nursing and Rehabilitation Community
CMS
Actual Harm
Infection Control
Medication Error
Resident Neglect
Penalty
$33,813
Outcome
Hillcrest Nursing and Rehabilitation Community in North Muskegon, MI was fined $33,813 by CMS following 22 deficiency citations identified during federal surveys.
Details
Hillcrest Nursing and Rehabilitation Community (North Muskegon, MI) — $33,813 in CMS Fines
Outcome: Hillcrest Nursing and Rehabilitation Community in North Muskegon, MI was fined $33,813 by CMS following 22 deficiency citations identified during federal surveys.
Deficiency areas cited:
- Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- Ensure services provided by the nursing facility meet professional standards of quality.
- Ensure medication error rates are not 5 percent or greater.
- Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- Provide and implement an infection prevention and control program.
- Provide activities to meet all resident's needs.
- Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
How Crucible Prevents This
Crucible's continuous compliance monitoring would have flagged the regulatory gaps that led to these CMS fines — through automated survey-readiness checks, real-time deficiency tracking, staff compliance dashboards, and corrective action plan enforcement — preventing the violations before the next federal survey.
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