Maggie Valley Nursing and Rehabilitation in Maggie Valley, NC was fined $69,935 by CMS across 3 separate penalties following 14 deficiency citations identified during federal surveys.

Maggie Valley Nursing and Rehabilitation (Maggie Valley, NC) — $69,935 in CMS Fines

Outcome: Maggie Valley Nursing and Rehabilitation in Maggie Valley, NC was fined $69,935 by CMS across 3 separate penalties following 14 deficiency citations identified during federal surveys.

Deficiency areas cited:

• Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.


• Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.


• Ensure medication error rates are not 5 percent or greater.


• Keep residents' personal and medical records private and confidential.


• Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.


• Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.


• Provide and implement an infection prevention and control program.


• Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.