MASSENA REHABILITATION & NURSING CENTER in MASSENA, NY was fined $105,537 by CMS across 11 separate penalties following 42 deficiency citations identified during federal surveys.

MASSENA REHABILITATION & NURSING CENTER (MASSENA, NY) — $105,537 in CMS Fines

Outcome: MASSENA REHABILITATION & NURSING CENTER in MASSENA, NY was fined $105,537 by CMS across 11 separate penalties following 42 deficiency citations identified during federal surveys.

Deficiency areas cited:

• Ensure that residents are fully informed and understand their health status, care and treatments.


• Ensure residents have reasonable access to and privacy in their use of communication methods.


• Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.


• Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.


• Ensure each resident must receive and the facility must provide necessary behavioral health care and services.


• Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.


• Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.


• Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.