New Horizons Care Center in Lovell, WY was fined $20,450 by CMS across 2 separate penalties following 13 deficiency citations identified during federal surveys.

New Horizons Care Center (Lovell, WY) — $20,450 in CMS Fines

Outcome: New Horizons Care Center in Lovell, WY was fined $20,450 by CMS across 2 separate penalties following 13 deficiency citations identified during federal surveys.

Deficiency areas cited:

• Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.


• Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.


• Provide care and assistance to perform activities of daily living for any resident who is unable.


• Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.


• Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.


• Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.


• Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.


• Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.