NORWOOD HEALTHCARE in NORWOOD, MA was fined $166,977 by CMS across 4 separate penalties following 74 deficiency citations identified during federal surveys.

NORWOOD HEALTHCARE (NORWOOD, MA) — $166,977 in CMS Fines

Outcome: NORWOOD HEALTHCARE in NORWOOD, MA was fined $166,977 by CMS across 4 separate penalties following 74 deficiency citations identified during federal surveys.

Deficiency areas cited:

• Ensure services provided by the nursing facility meet professional standards of quality.


• Give the resident's representative the ability to exercise the resident's rights.


• Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.


• Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.


• Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.


• Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.


• Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.


• Provide appropriate treatment and care according to orders, resident’s preferences and goals.