PLAZA HEALTHCARE CENTER in SANTA ANA, CA was fined $4,587 by CMS across 2 separate penalties following 176 deficiency citations identified during federal surveys.

PLAZA HEALTHCARE CENTER (SANTA ANA, CA) — $4,587 in CMS Fines

Outcome: PLAZA HEALTHCARE CENTER in SANTA ANA, CA was fined $4,587 by CMS across 2 separate penalties following 176 deficiency citations identified during federal surveys.

Deficiency areas cited:

• Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.


• Reasonably accommodate the needs and preferences of each resident.


• Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.


• Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.


• Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration.


• Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.


• Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.


• Provide appropriate pressure ulcer care and prevent new ulcers from developing.