Regency Care Center
CMS
Documentation Failure
Immediate Jeopardy
Infection Control
Medication Error
Nutrition Care
Resident Neglect
Penalty
$165,860
Outcome
Regency Care Center in Norwalk, IA was fined $165,860 by CMS across 2 separate penalties following 41 deficiency citations identified during federal surveys.
Details
Regency Care Center (Norwalk, IA) — $165,860 in CMS Fines
Outcome: Regency Care Center in Norwalk, IA was fined $165,860 by CMS across 2 separate penalties following 41 deficiency citations identified during federal surveys.
Deficiency areas cited:
- Ensure each resident receives an accurate assessment.
- Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
- Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
- Provide and implement an infection prevention and control program.
- Provide safe and appropriate respiratory care for a resident when needed.
How Crucible Prevents This
Crucible's continuous compliance monitoring would have flagged the regulatory gaps that led to these CMS fines — through automated survey-readiness checks, real-time deficiency tracking, staff compliance dashboards, and corrective action plan enforcement — preventing the violations before the next federal survey.
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