RESERVOIR CENTER FOR HEALTH & REHABILITATION, THE
CMS
Actual Harm
Documentation Failure
Infection Control
Medication Error
Penalty
$3,145
Outcome
RESERVOIR CENTER FOR HEALTH & REHABILITATION, THE in MARLBOROUGH, MA was fined $3,145 by CMS following 36 deficiency citations identified during federal surveys.
Details
RESERVOIR CENTER FOR HEALTH & REHABILITATION, THE (MARLBOROUGH, MA) — $3,145 in CMS Fines
Outcome: RESERVOIR CENTER FOR HEALTH & REHABILITATION, THE in MARLBOROUGH, MA was fined $3,145 by CMS following 36 deficiency citations identified during federal surveys.
Deficiency areas cited:
- Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
- Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
- Notify the appropriate authorities when residents with MD or ID services has a significant change in condition.
- Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
- Plan the resident's discharge to meet the resident's goals and needs.
- Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
- Provide safe, appropriate pain management for a resident who requires such services.
How Crucible Prevents This
Crucible's continuous compliance monitoring would have flagged the regulatory gaps that led to these CMS fines — through automated survey-readiness checks, real-time deficiency tracking, staff compliance dashboards, and corrective action plan enforcement — preventing the violations before the next federal survey.
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