Rochester Manor
CMS
Actual Harm
Documentation Failure
Infection Control
Resident Neglect
Penalty
$7,901
Outcome
Rochester Manor in ROCHESTER, NH was fined $7,901 by CMS following 15 deficiency citations identified during federal surveys.
Details
Rochester Manor (ROCHESTER, NH) — $7,901 in CMS Fines
Outcome: Rochester Manor in ROCHESTER, NH was fined $7,901 by CMS following 15 deficiency citations identified during federal surveys.
Deficiency areas cited:
- Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
- Respond appropriately to all alleged violations.
- Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
- Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
- Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
- Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
- Ensure services provided by the nursing facility meet professional standards of quality.
- Provide care or services that was trauma informed and/or culturally competent.
How Crucible Prevents This
Crucible's continuous compliance monitoring would have flagged the regulatory gaps that led to these CMS fines — through automated survey-readiness checks, real-time deficiency tracking, staff compliance dashboards, and corrective action plan enforcement — preventing the violations before the next federal survey.
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