The Highlands

Decorah, IA 2023--2024 Assisted Living / Long-Term Care
CMS Actual Harm Documentation Failure Immediate Jeopardy Inadequate Staffing Infection Control Nutrition Care Resident Neglect
Penalty
$153,679

Outcome

The Highlands in Decorah, IA was fined $153,679 by CMS across 3 separate penalties following 38 deficiency citations identified during federal surveys.

Details

The Highlands (Decorah, IA) — $153,679 in CMS Fines

Outcome: The Highlands in Decorah, IA was fined $153,679 by CMS across 3 separate penalties following 38 deficiency citations identified during federal surveys.

Deficiency areas cited:


  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

  • Have enough outside ventilation via a window or mechanical ventilation, or both.

  • Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

  • Ensure each resident receives an accurate assessment.

  • Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

  • Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

How Crucible Prevents This

Crucible's continuous compliance monitoring would have flagged the regulatory gaps that led to these CMS fines — through automated survey-readiness checks, real-time deficiency tracking, staff compliance dashboards, and corrective action plan enforcement — preventing the violations before the next federal survey.

Source: CMS Nursing Home Penalties Dataset — The Highlands

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