The Manor of Novi
CMS
Actual Harm
Documentation Failure
Infection Control
Medication Error
Nutrition Care
Resident Neglect
Wound Care
Penalty
$67,496
Outcome
The Manor of Novi in Novi, MI was fined $67,496 by CMS following 52 deficiency citations identified during federal surveys.
Details
The Manor of Novi (Novi, MI) — $67,496 in CMS Fines
Outcome: The Manor of Novi in Novi, MI was fined $67,496 by CMS following 52 deficiency citations identified during federal surveys.
Deficiency areas cited:
- Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
- Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
- Keep residents' personal and medical records private and confidential.
- Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
- Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- Ensure services provided by the nursing facility meet professional standards of quality.
- Provide care and assistance to perform activities of daily living for any resident who is unable.
- Provide appropriate treatment and care according to orders, resident’s preferences and goals.
How Crucible Prevents This
Crucible's continuous compliance monitoring would have flagged the regulatory gaps that led to these CMS fines — through automated survey-readiness checks, real-time deficiency tracking, staff compliance dashboards, and corrective action plan enforcement — preventing the violations before the next federal survey.
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