THE PLAZA AT RICHARDSON
CMS
Documentation Failure
Inadequate Staffing
Infection Control
Medication Error
Nutrition Care
Resident Neglect
Penalty
$7,763
Outcome
THE PLAZA AT RICHARDSON in RICHARDSON, TX was fined $7,763 by CMS across 2 separate penalties following 41 deficiency citations identified during federal surveys.
Details
THE PLAZA AT RICHARDSON (RICHARDSON, TX) — $7,763 in CMS Fines
Outcome: THE PLAZA AT RICHARDSON in RICHARDSON, TX was fined $7,763 by CMS across 2 separate penalties following 41 deficiency citations identified during federal surveys.
Deficiency areas cited:
- Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
- Provide and implement an infection prevention and control program.
- Make sure that a working call system is available in each resident's bathroom and bathing area.
- Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
- Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
- Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
- Provide for the safe, appropriate administration of IV fluids for a resident when needed.
- Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
How Crucible Prevents This
Crucible's continuous compliance monitoring would have flagged the regulatory gaps that led to these CMS fines — through automated survey-readiness checks, real-time deficiency tracking, staff compliance dashboards, and corrective action plan enforcement — preventing the violations before the next federal survey.
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