Vancrest-Upper Valley
CMS
Actual Harm
Documentation Failure
Infection Control
Medication Error
Resident Neglect
Wound Care
Penalty
$4,233
Outcome
Vancrest-Upper Valley in TROY, OH was fined $4,233 by CMS following 32 deficiency citations identified during federal surveys.
Details
Vancrest-Upper Valley (TROY, OH) — $4,233 in CMS Fines
Outcome: Vancrest-Upper Valley in TROY, OH was fined $4,233 by CMS following 32 deficiency citations identified during federal surveys.
Deficiency areas cited:
- Ensure that residents are fully informed and understand their health status, care and treatments.
- Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
- Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
- Assess the resident when there is a significant change in condition
- Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
- Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
How Crucible Prevents This
Crucible's continuous compliance monitoring would have flagged the regulatory gaps that led to these CMS fines — through automated survey-readiness checks, real-time deficiency tracking, staff compliance dashboards, and corrective action plan enforcement — preventing the violations before the next federal survey.
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