WACHUSETT MANOR
CMS
Documentation Failure
Immediate Jeopardy
Infection Control
Penalty
$26,756
Outcome
WACHUSETT MANOR in GARDNER, MA was fined $26,756 by CMS following 42 deficiency citations identified during federal surveys.
Details
WACHUSETT MANOR (GARDNER, MA) — $26,756 in CMS Fines
Outcome: WACHUSETT MANOR in GARDNER, MA was fined $26,756 by CMS following 42 deficiency citations identified during federal surveys.
Deficiency areas cited:
- Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
- Ensure services provided by the nursing facility meet professional standards of quality.
- Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
- Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
- Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- Provide and implement an infection prevention and control program.
- Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
- Ensure each resident receives an accurate assessment.
How Crucible Prevents This
Crucible's continuous compliance monitoring would have flagged the regulatory gaps that led to these CMS fines — through automated survey-readiness checks, real-time deficiency tracking, staff compliance dashboards, and corrective action plan enforcement — preventing the violations before the next federal survey.
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