WATERSIDE HEALTH & REHAB CENTER in NORFOLK, VA was fined $8,375 by CMS following 52 deficiency citations identified during federal surveys.

WATERSIDE HEALTH & REHAB CENTER (NORFOLK, VA) — $8,375 in CMS Fines

Outcome: WATERSIDE HEALTH & REHAB CENTER in NORFOLK, VA was fined $8,375 by CMS following 52 deficiency citations identified during federal surveys.

Deficiency areas cited:

• Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.


• Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.


• Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.


• Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.


• Ensure each resident receives an accurate assessment.


• Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.


• Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.


• Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.