West Hickory Haven
Outcome
West Hickory Haven in Milford, MI received 8 serious deficiency citations from CMS surveys (7 isolated-actual-harm, 1 isolated-immediate-jeopardy). Penalties totaling $54,304 were assessed.
Details
West Hickory Haven (Milford, MI) — CMS Survey Deficiencies
Outcome: West Hickory Haven in Milford, MI received 8 serious deficiency citations from CMS surveys (7 isolated-actual-harm, 1 isolated-immediate-jeopardy). Penalties totaling $54,304 were assessed.
How Crucible Prevents This
Crucible's continuous compliance monitoring would have detected the patterns underlying these survey deficiencies through automated documentation tracking, care plan review scheduling, incident reporting enforcement, and staffing ratio monitoring — preventing the accumulation of citations before the next state survey.
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