WESTBOROUGH HEALTHCARE
CMS
Actual Harm
Documentation Failure
Inadequate Staffing
Infection Control
Medication Error
Resident Neglect
Penalty
$28,772
Outcome
WESTBOROUGH HEALTHCARE in WESTBOROUGH, MA was fined $28,772 by CMS across 2 separate penalties following 39 deficiency citations identified during federal surveys.
Details
WESTBOROUGH HEALTHCARE (WESTBOROUGH, MA) — $28,772 in CMS Fines
Outcome: WESTBOROUGH HEALTHCARE in WESTBOROUGH, MA was fined $28,772 by CMS across 2 separate penalties following 39 deficiency citations identified during federal surveys.
Deficiency areas cited:
- Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
- Keep residents' personal and medical records private and confidential.
- Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
- Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
- Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
- Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
- PASARR screening for Mental disorders or Intellectual Disabilities
- Ensure services provided by the nursing facility meet professional standards of quality.
How Crucible Prevents This
Crucible's continuous compliance monitoring would have flagged the regulatory gaps that led to these CMS fines — through automated survey-readiness checks, real-time deficiency tracking, staff compliance dashboards, and corrective action plan enforcement — preventing the violations before the next federal survey.
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