Westfield Rehabilitation and Health Center in WESTFIELD, MA was fined $49,296 by CMS following 60 deficiency citations identified during federal surveys.

Westfield Rehabilitation and Health Center (WESTFIELD, MA) — $49,296 in CMS Fines

Outcome: Westfield Rehabilitation and Health Center in WESTFIELD, MA was fined $49,296 by CMS following 60 deficiency citations identified during federal surveys.

Deficiency areas cited:

• Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.


• Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.


• Reasonably accommodate the needs and preferences of each resident.


• Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.


• Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.


• Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.


• Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.


• Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.