Westwood Hills Nursing and Rehabilitation Center
CMS
Actual Harm
Documentation Failure
Infection Control
Medication Error
Resident Neglect
Penalty
$8,648
Outcome
Westwood Hills Nursing and Rehabilitation Center in Wilkesboro, NC was fined $8,648 by CMS following 11 deficiency citations identified during federal surveys.
Details
Westwood Hills Nursing and Rehabilitation Center (Wilkesboro, NC) — $8,648 in CMS Fines
Outcome: Westwood Hills Nursing and Rehabilitation Center in Wilkesboro, NC was fined $8,648 by CMS following 11 deficiency citations identified during federal surveys.
Deficiency areas cited:
- Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- Protect each resident from the wrongful use of the resident's belongings or money.
- Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
- Provide and implement an infection prevention and control program.
- Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
- Ensure each resident receives an accurate assessment.
- Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
- Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.
How Crucible Prevents This
Crucible's continuous compliance monitoring would have flagged the regulatory gaps that led to these CMS fines — through automated survey-readiness checks, real-time deficiency tracking, staff compliance dashboards, and corrective action plan enforcement — preventing the violations before the next federal survey.
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