White Oak Manor - Burlington in Burlington, NC was fined $148,522 by CMS across 4 separate penalties following 23 deficiency citations identified during federal surveys.

White Oak Manor - Burlington (Burlington, NC) — $148,522 in CMS Fines

Outcome: White Oak Manor - Burlington in Burlington, NC was fined $148,522 by CMS across 4 separate penalties following 23 deficiency citations identified during federal surveys.

Deficiency areas cited:

• Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.


• Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.


• Develop and implement policies and procedures to prevent abuse, neglect, and theft.


• Respond appropriately to all alleged violations.


• Provide appropriate treatment and care according to orders, resident’s preferences and goals.


• Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.


• Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted


• Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.