Willow Ridge Of NC
CMS
Actual Harm
Documentation Failure
Immediate Jeopardy
Inadequate Staffing
Medication Error
Resident Neglect
Penalty
$146,939
Outcome
Willow Ridge Of NC in Rutherfordton, NC was fined $146,939 by CMS across 4 separate penalties following 34 deficiency citations identified during federal surveys.
Details
Willow Ridge Of NC (Rutherfordton, NC) — $146,939 in CMS Fines
Outcome: Willow Ridge Of NC in Rutherfordton, NC was fined $146,939 by CMS across 4 separate penalties following 34 deficiency citations identified during federal surveys.
Deficiency areas cited:
- Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
- Post nurse staffing information every day.
- Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
- Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
- Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
- Give the resident's representative the ability to exercise the resident's rights.
- Reasonably accommodate the needs and preferences of each resident.
- Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
How Crucible Prevents This
Crucible's continuous compliance monitoring would have flagged the regulatory gaps that led to these CMS fines — through automated survey-readiness checks, real-time deficiency tracking, staff compliance dashboards, and corrective action plan enforcement — preventing the violations before the next federal survey.
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