Windsor Nursing & Retirement Home in SOUTH YARMOUTH, MA was fined $12,386 by CMS following 42 deficiency citations identified during federal surveys.

Windsor Nursing & Retirement Home (SOUTH YARMOUTH, MA) — $12,386 in CMS Fines

Outcome: Windsor Nursing & Retirement Home in SOUTH YARMOUTH, MA was fined $12,386 by CMS following 42 deficiency citations identified during federal surveys.

Deficiency areas cited:

• Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.


• Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.


• Ensure services provided by the nursing facility meet professional standards of quality.


• Assist a resident in gaining access to vision and hearing services.


• Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.


• Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.


• Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.


• Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.