BICKFORD HEALTH CARE CENTER in WINDSOR LOCKS, CT was fined $64,623 by CMS across 2 separate penalties following 63 deficiency citations identified during federal surveys.

BICKFORD HEALTH CARE CENTER (WINDSOR LOCKS, CT) — $64,623 in CMS Fines

Outcome: BICKFORD HEALTH CARE CENTER in WINDSOR LOCKS, CT was fined $64,623 by CMS across 2 separate penalties following 63 deficiency citations identified during federal surveys.

Deficiency areas cited:

• Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.


• Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.


• Ensure services provided by the nursing facility meet professional standards of quality.


• Provide appropriate pressure ulcer care and prevent new ulcers from developing.


• Honor the resident's right to organize and participate in resident/family groups in the facility.


• Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.


• Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.


• Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.