Care Village at West Roxbury
CMS
Documentation Failure
Infection Control
Medication Error
Resident Neglect
Penalty
$3,418
Outcome
Care Village at West Roxbury in WEST ROXBURY, MA was fined $3,418 by CMS following 38 deficiency citations identified during federal surveys.
Details
Care Village at West Roxbury (WEST ROXBURY, MA) — $3,418 in CMS Fines
Outcome: Care Village at West Roxbury in WEST ROXBURY, MA was fined $3,418 by CMS following 38 deficiency citations identified during federal surveys.
Deficiency areas cited:
- Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
- Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
- Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
- Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- Ensure services provided by the nursing facility meet professional standards of quality.
- Provide care or services that was trauma informed and/or culturally competent.
- Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
- Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
How Crucible Prevents This
Crucible's continuous compliance monitoring would have flagged the regulatory gaps that led to these CMS fines — through automated survey-readiness checks, real-time deficiency tracking, staff compliance dashboards, and corrective action plan enforcement — preventing the violations before the next federal survey.
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