Complete Care at Kensington
CMS
Actual Harm
Documentation Failure
Immediate Jeopardy
Inadequate Staffing
Infection Control
Medication Error
Resident Neglect
Wound Care
Penalty
$66,632
Outcome
Complete Care at Kensington in WAUKESHA, WI was fined $66,632 by CMS following 39 deficiency citations identified during federal surveys.
Details
Complete Care at Kensington (WAUKESHA, WI) — $66,632 in CMS Fines
Outcome: Complete Care at Kensington in WAUKESHA, WI was fined $66,632 by CMS following 39 deficiency citations identified during federal surveys.
Deficiency areas cited:
- Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
- Respond appropriately to all alleged violations.
- Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
- Provide appropriate pressure ulcer care and prevent new ulcers from developing.
- Provide appropriate foot care.
- Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
- Ensure medication error rates are not 5 percent or greater.
- Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
How Crucible Prevents This
Crucible's continuous compliance monitoring would have flagged the regulatory gaps that led to these CMS fines — through automated survey-readiness checks, real-time deficiency tracking, staff compliance dashboards, and corrective action plan enforcement — preventing the violations before the next federal survey.
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