COMPLETE CARE AT OAK RIDGE LLC in CHARLESTON, WV was fined $16,039 by CMS following 37 deficiency citations identified during federal surveys.

COMPLETE CARE AT OAK RIDGE LLC (CHARLESTON, WV) — $16,039 in CMS Fines

Outcome: COMPLETE CARE AT OAK RIDGE LLC in CHARLESTON, WV was fined $16,039 by CMS following 37 deficiency citations identified during federal surveys.

Deficiency areas cited:

• Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.


• Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.


• Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.


• Provide appropriate treatment and care according to orders, resident’s preferences and goals.


• Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.


• Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.


• Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration.


• Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.