CRYSTAL OAKS
CMS
Documentation Failure
Immediate Jeopardy
Infection Control
Medication Error
Penalty
$165,187
Outcome
CRYSTAL OAKS in FESTUS, MO was fined $165,187 by CMS following 12 deficiency citations identified during federal surveys.
Details
CRYSTAL OAKS (FESTUS, MO) — $165,187 in CMS Fines
Outcome: CRYSTAL OAKS in FESTUS, MO was fined $165,187 by CMS following 12 deficiency citations identified during federal surveys.
Deficiency areas cited:
- Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
- Provide and implement an infection prevention and control program.
- Ensure that residents are free from significant medication errors.
- Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
- Ensure residents have reasonable access to and privacy in their use of communication methods.
- Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- Provide activities to meet all resident's needs.
- Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
How Crucible Prevents This
Crucible's continuous compliance monitoring would have flagged the regulatory gaps that led to these CMS fines — through automated survey-readiness checks, real-time deficiency tracking, staff compliance dashboards, and corrective action plan enforcement — preventing the violations before the next federal survey.
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